We will always understand
A long-lasting light is more like a family member
That's why we are always striving to improve the standard of our services.
We hope that the arrival of DA products
is not only the end of a transaction, but also the beginning of a friendship.
Within 7 days, there will be no reason to return or exchange the goods, ensuring that you have selected a satisfactory product;
3-year warranty quality guarantee, worry free after purchase.
Q：A process of dropshipping?
1. You can apply for an unconditional return within 7 days from the date of receipt, and after 7 days, you can enjoy return and exchange services according to our three guarantee policy;
2. The product itself must be in good condition, and the product has not been installed, assembled, or used, which does not affect secondary sales;
3. Handmade products belong to large non-standard products, and we consider the packaging as part of the product itself. When returning, you need to keep the packaging intact
After receiving the goods, we suggest that you keep the original packaging for 7 days before handling it yourself.
Q：As a distributor, do you enjoy a dropshipping service?
Within the scope of the "three guarantees" warranty service, if there are quality problems with the product during normal use, we will solve the problem for you according to the following standards:
Repair: Within the "three guarantees" period, if there are quality problems with the product, the manufacturer will be responsible for repairing it;
Replacement: Within the "three guarantees" period, if the same issue cannot be resolved after two repairs, we will replace the product;
Return: Within the "three guarantees" period, if the same product has been replaced twice, you can choose to replace it with another similar product or return it.
